Support
We’re here to help
Questions about ElementVana on iPhone? Email us. Include your device and iOS version if something isn’t working.
For App Store billing or refunds, Apple’s purchase support may also apply. Manage subscriptions in Settings → Apple ID → Subscriptions.
In the app
Help
Open Settings → Help & Support. You’ll find what ElementVana is, Explorer vs Pro, how Ask retrieves a path, and how Restore purchases works.
Restore purchases
Restore purchases reactivates Pro on this device for this Apple ID. Use it after a reinstall or on a new iPhone signed in to the same Apple ID. Path: Settings → Restore purchases (also on the paywall). There is no iCloud restore in this version — My Atlas saves stay on this iPhone.
FAQ
What is ElementVana?
A spatial mindmap of matter: Phone taste walk and Body overlay on the map, with Pro Journeys through salt, gold, and batteries, Field Guides, and a table used as an index. Education — not medical advice, not a night-sky map, not a natal chart, not a ritual studio.
What is included on Explorer?
Landmark map, Family / Bonding / Materials / Life & Earth cuts, Phone taste Journey, Body overlay, 118-element table overlay, Ask taste (2 questions a day on Phone taste nodes), My Atlas, and share cards. Pro adds Salt, Gold, Battery, and every other Collection and Journey, Electron Flow, and unlimited Ask on this device.
Is this a periodic table app?
The table is an index overlay. Landmarks fly to the map; other rows are catalog stubs. Pro is not “the other 88 elements” as a grid.
Where does my atlas data go?
On this iPhone. There is no ElementVana account server and no iCloud Continuity in this version. Ask stays on device.
How do I manage or cancel a subscription?
Subscriptions renew through Apple until you cancel. Manage in Settings → Apple ID → Subscriptions, or via Apple’s subscription page. Restore purchases in ElementVana Settings if gates look wrong after reinstall.
Also see Privacy and Terms. The iOS app is not yet on the App Store.